After upgrading the Linux kernel to new version an error may occur:
insmod: ERROR: could not insert module fthc.ko: Invalid module format.
This issue appears because the module was built for previous kernel version. To resolve the issue you should rebuild the module and load it again:
$ cd /opt/ftvusbrdp/module/fthc/ $ sudo make clean $ sudo make $ sudo insmod fthc.ko
If there is a bug with the functionality of our software, do the following:
To enable debug log for USB for Remote Desktop (Linux version) Server, uncomment or add the next line in the configuraion file:
log debug file /var/log/ftvusbrdpd.log
- After enabling the logging, reinitialize the ftvusbrdpd daemon. See the Configuration File topic of this help for more information.
- Enable logging on the USB over Network (Server) side. For more information, see the Troubleshooting help topic of corresponding product.
If your hardware/OS provides you with just read-only filesystems you need to refer to vendor’s documentation how to enable read/write filesystem.
After you restart the product in logging mode, ftvusbrdpd.log file will be created in the following location:
/var/log/ftvusbrdpd.logAdd this file to archive.
Disable logging (in order to improve the performance of your PC).
To disable logging, comment the next line in the configuraion file:
# log debug file /var/log/ftvusbrdpd.log
- After disabling the logging, reinitialize the ftvusbrdpd daemon. See the Configuration File topic of this help for more information.